FAQs

Who has played at the Pacific Amphitheatre since reopening in 2003?

How can I get more INFORMATION about the Pacific Amphitheatre events?

How do I GET TO the Pacific Amphitheatre?

How can I BUY TICKETS to Pacific Amphitheatre events?

How can I IMPROVE MY CHANCES of getting tickets for a popular event?

What do I do if I DID NOT RECEIVE MY TICKETS?

What accommodations are made at the Pacific Amphitheatre for DISABLED GUESTS?

I have a CHILD that is three years old. Does she need a ticket?

Are there HOTELS near the Pacific Amphitheatre?

The event I want to attend is SOLD OUT. Is there any other way to purchase tickets?

I understand that some Pacific Amphitheatre events are part of the OC FAIR. What does that mean exactly?

Where do I PARK when I come to an event at the Pacific Amphitheatre?

My tickets are at WILL CALL. What do I need to do in order to pick them up?

When should I ARRIVE for a Pacific Amphitheatre event?

WHAT CAN I BRING with me to the Pacific Amphitheatre?

Can I get something to EAT OR DRINK at the Pacific Amphitheatre?

What SECURITY is in place at the Pacific Amphitheatre to ensure my family's safety?

Is SMOKING allowed at the Pacific Amphitheatre?

Is the Pacific Amphitheatre available to RENT?

Are sponsorship opportunities available at the Pacific Amphitheatre?

Are there EMPLOYMENT OPPORTUNITIES available at the Pacific Amphitheatre?


How can I get more information about the Pacific Amphitheatre events?

For recorded information regarding the Pacific Amphitheatre and events held there, please call (714) 708-1870.

Information is also available on the OC Fair web site at www.ocfair.com.

Concert updates, on-sale information and, occasionally, the opportunity to purchase tickets before they go on sale to the general public can be received via email. Click here to sign up.

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How do I get to the Pacific Amphitheatre?

The Pacific Amphitheatre and the Orange County Fair & Exposition Center Box Office at the Pacific Amphitheatre are located in the Southwest corner of OCFEC, near the corner of Fair Drive and Fairview, at 100 Fair Drive, Costa Mesa.

From Los Angeles: 405 Freeway South, exit at Fairview Road, turn right on Fairview, left on Fair Drive. Or the 5 Freeway South to the 55 Freeway South and exit at Del Mar/Fair Drive, turn right on Fair Drive.

From Pasadena/San Gabriel Valley: Proceed to the 57 Freeway South (using the 210, 10 or 60 Freeways) to the 5 Freeway South to the 55 Freeway South and exit Del Mar/Fair Drive, turn right on Fair Drive.

From LAX/Long Beach: 405 Freeway South, exit at Fairview Road, turn right on Fairview, left on Fair Drive.

From Riverside: 91 Freeway West to 55 Freeway South, exit Del Mar/Fair Drive, turn right on Fair Drive. From San Diego: 5 Freeway North to 55 Freeway South, exit Del Mar/Fair Drive, turn right on Fair Drive.

Click here for a map and directions.

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How can I buy tickets to Pacific Amphitheatre events?

Tickets for Pacific Amphitheatre events are available at the OC Fair & Event Center Box Office at the Pacific Amphitheatre. The OCFEC Box Office is only open part of the year so please call ahead to confirm hours of operation. The OCFEC Box Office accepts cash, American Express, MasterCard and VISA. Credit cards will only be accepted from those customers whose name appears on the card. Unsigned credit cards will also require photo identification.

To purchase tickets to Pacific Amphitheatre events, please click here.

Click here for Box Office hours.

To purchase tickets to the annual OC Fair, or other events at the OC Fair & Event Center, please click here.

Additionally, tickets may be purchased at all Ticketmaster outlet locations, online at www.ticketmaster.com, or by calling Ticketmaster charge by phone at (800) 745-3000. Additional charge by phone numbers are also available.

The first day a Pacific Amphitheatre event goes on sale at the OCFEC Box Office at the Pacific Amphitheatre, priority wristbands will be distributed approximately one hour prior to the scheduled on-sale time. When all in attendance at that time have received a wristband, a number corresponding to one of the distributed wristbands will be drawn at random. The line to purchase tickets will begin with the person in possession of that wristband and the line will be organized sequentially from there. Should the person with that number not be present, the person with the next number in sequence will be the first person in line. Line-ups will not be allowed prior to 8:00 a.m. on the morning of the ticket sale. A wristband does not guarantee tickets. The process is intended to provide convenience, efficiency and equitable ticket purchasing opportunities.

Please be aware that the wristband procedure described above is a policy of OCFEC and the Pacific Amphitheatre. On-sale procedures for Ticketmaster outlets almost certainly will vary.

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How can I improve my chances of getting tickets for a popular event?

For many events at the Pacific Amphitheatre, tickets will be made available prior to the general public sale through an internet-only pre-sale. These pre-sales generally require a password which will be distributed to visitors to the OC Fair & Event Center website, Ticketmaster customers who have previously purchased tickets to a Pacific Amphitheatre event, members of the performers fan club, or some combination of these sources.

The best way to be included in internet pre-sales is to visit the OCFEC website at www.ocfair.com and register for event updates.

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What do I do if I do not receive my tickets?

If you have ordered tickets through Ticketmaster phones or internet and you have not received them by three days prior to the event, call your local TM Customer Service Department. Be prepared with the confirmation number for your account, or the purchasing credit card. The agent will determine the nature of the problem, and if your tickets are replaceable, instruct you on where and when to pick up your replacement tickets. This is normally done at the Box Office prior to the event. Replacement tickets can only be picked up by the credit card holder with the original credit card used during the purchase.

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What accommodations are made at the Pacific Amphitheatre for disabled customers?

Tickets for disabled guests may be purchased by calling Ticketmaster at (800) 745-3000, or www.ticketmaster.com. Tickets may also be purchased at the OC Fair & Event Center Box Office at the Pacific Amphitheatre during normal business hours.

Wheelchair and semi-ambulatory seating is reserved for guests and companions until 48 hours prior to the event or until an event sells out. Please note that it is against the law for anyone , other than those with a disability or that guest's companion, to purchase tickets for disabled seating locations (unless such areas have been released for general sale). OCFEC/Pacific Amphitheatre will aggressively seek to protect the rights and needs of our disabled guests.

Assistive listening devices will be available at the Advance Ticket Sales window at the rear of the OCFEC Box Office (Inside the Pacific Amphitheatre gates). A current State driver's license must be left with the Box Office staff as a deposit for the listening device.

Interpretive signers may be available upon request for hearing impaired guests. We ask that you please allow a minimum of two weeks prior to the event date for this type of request so that a signer can be secured and the performer can be contacted for information that may be required by the signer. To request an interpretive signer, please call the OC Fair Concierge at (714) 708-1934.

Telecommunication service for the deaf is available by calling (800) 359-2525.

Disabled parking spaces are available in all OCFEC parking lots and are clearly marked. A valid disability parking permit is required and standard parking rates apply. If disabled parking is not immediately obvious, please ask a parking attendant for directions.

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I have a child that is three years old. Does she need a ticket?

Admission to the Pacific Amphitheatre for children 23 months and under is free. However, these children do not have a reserved seat location and must remain on the lap of the parent or guardian for the duration of the performance. Anyone attending the performance, two years and above, must have a ticket for the event. With respect from the venue, we remind you that the hearing of young children is still developing and the high volume often associated with performance events can pose a risk to this development. Strollers and wagons are not permitted inside the Pacific Amphitheatre.

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Are there hotels near the Pacific Amphitheatre?

There are many hotels in the area in various price range categories. For recommendations, please contact the OC Fair Concierge at (714) 708-1934.

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The event I want to attend is sold out. Is there any other way to purchase tickets?

The only authorized sources for tickets to the Pacific Amphitheatre are the OCFEC Box Office and Ticketmaster. OCFEC/Pacific Amphitheatre will not guarantee the authenticity of tickets purchased from any third party. Tickets from unauthorized sources may have been lost, stolen or counterfeit and, if so, are void and will not be honored.

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I understand that some Pacific Amphitheatre events are part of the OC Fair. What does that mean exactly?

Like all attractions that take place on the fairgrounds during the annual OC Fair (July 13 through Aug. 5, 2007), concerts at the Pacific Amphitheatre are a component of the Fair itself. An event within an event. However, while in most cases a concert ticket will also give you access to other attractions at the Fair, a Fair ticket will almost certainly not give you access to a Pacific Amphitheatre concert. Concert admission above and beyond the cost of Fair admission is generally required.

As a component of the Fair, entrance to, and exit from Pacific Amphitheatre concerts is through the OC Fair proper. Once parked, proceed to the nearest main Fair entrance. The three main Fair gates are Blue Gate, Green Gate and Yellow Gate. Once inside, you're welcome to enjoy all the Fair has to offer, from the Carnival to the food and exhibits. When it's time to attend your Pacific Amphitheatre event, proceed to the Southwest corner of the fairgrounds. Information booths are strategically located to help you on your way.

After you have enjoyed your performance event, you must exit through the Fair gates, but you are more than welcome to enjoy the Fair again before leaving.

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Where do I park when I come to an event at the Pacific Amphitheatre?

Outside of the run of the annual OC Fair, parking is available in the area immediately in front of the Pacific Amphitheatre.

For concerts taking place during the OC Fair, guests will be directed to best available parking. Please note that entrance to the Pacific Amphitheatre events during the run of the Fair is through the Fair itself. After parking, enter the Fair through whichever Fair gate is closest, Blue Gate, Green Gate or Yellow gate, and proceed toward the Pacific Amphitheatre.

Parking rates are:

General Parking Passenger Cars: $7
General Parking Buses and Limos: $14

During the run of the OC Fair, Saturdays and Sundays are the busiest days and on-site parking often sells out. When this occurs, free parking and shuttle service are available at the Experian Parking Lot, located on the North side of the 405 at the Bristol off ramp. The shuttle ride is approximately 15 to 20 minutes long.

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My tickets are at Will Call. What do I need to do in order to pick them up?

During the annual OC Fair, tickets ordered through Ticketmaster for pick up at Will Call will be available two hours prior to the event start time. Will call tickets can be picked up at the OCFEC/Pacific Amphitheatre Box Office or at one of the concert sales booths located at each of the three main Fair entrances. Upon arrival, please present your Ticketmaster confirmation number, along with a valid identification (State driver's license, passport, military identification).

If tickets have been left in Will Call by means other than Ticketmaster, please check with your source to determine where your tickets will be located.

For events held outside of the annual OC Fair dates, all Will Call tickets can be picked up at the OCFEC/Pacific Amphitheatre Box Office with proper identification.

Please be aware that the OCFEC/Pacific Amphitheatre Box Office will not accept tickets to be placed in Will Call from outside sources. Also, tickets will not be released from Will Call without proper identification.

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When should I arrive for a Pacific Amphitheatre event?

Concertgoers are encouraged to arrive early for concerts to avoid traffic and parking delays. This is especially true on Saturdays and Sundays during the OC Fair.

The Pacific Amphitheatre will open 60 to 90 minutes before the scheduled start of the event. For sold out events, the venue may open as early as 90 minutes prior to the event.

During the run of the OC Fair, guests are encouraged to enjoy the great food, rides, exhibits and entertainment that the Fair has to offer.

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What can I bring with me to the Pacific Amphitheatre?

You may bring blankets and binoculars. It does get cold at night, even in summer, so we recommend a jacket or sweater.

You may not bring weapons, illicit drugs, cameras (still or video), recorders (audio or video), lawn chairs, strollers, umbrellas, backpacks, fireworks, laser pens, pets, glass, cans or anything inherently or potentially dangerous.

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Can I get something to eat or drink at the Pacific Amphitheatre?

The OC Fair has something for every palate. Arrive early to enjoy everything the Fair has to offer. Food and beverage is also available inside the Pacific Amphitheatre.

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What security is in place at the Pacific Amphitheatre to ensure my family's safety?

Guests are subject to search when entering the OC Fair and the Pacific Amphitheatre. In order to make your visit as safe and enjoyable as possible, please refer to the list above of the those items that can and cannot be brought into the Pacific Amphitheatre.

The OCFEC/Pacific Amphitheatre staff strive to provide all our guests with a safe, enjoyable and comfortable experience. To that end, the following will not be allowed at the Pacific Amphitheatre:

  • Guests interfering with other guests ability to enjoy the event.
  • Guests sitting in seats for which they are not properly ticketed.
  • Guests refusing to show their tickets when asked by an event staff member.
  • Guests who are intoxicated, violent or both.
  • Guests interfering with the progress of the event.

Non-compliant guests may be ejected, arrested or prosecuted. Guests whose enjoyment of the event is affected by prohibited conduct are asked to seek assistance from any event staff member.

In the event of an emergency requiring evacuation of the venue, please direct your attention to an event staff member and listen for announcements on the public address system.

A First Aid station is located on-site at the Pacific Amphitheatre. If First Aid is needed, please inform an event staff member. You will be escorted to the First Aid room.

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Is smoking allowed at the Pacific Amphitheatre?

Smoking is not permitted inside the seating area of the Pacific Amphitheatre. However, smoking is allowed in the concourse area.

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Is the Pacific Amphitheatre available to rent?

Please contact the Event Sales and Services Department of the OC Fair & Event Center regarding rental of the Pacific Amphitheatre. That department can be contacted at (714) 708-1572 or apply online.

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Are sponsorship opportunities available at the Pacific Amphitheatre?

Please contact the Sponsorship Department of the OC Fair & Event Center regarding sponsorship opportunities at the Pacific Amphitheatre by calling (714) 708-1529 or email corporatesponsorship@ocfair.com.

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Are there employment opportunities available at the Pacific Amphitheatre?

For employment opportunities, please click here.

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