VIP Access

To get the latest information about the The Pacific Amphitheatre, The Hangar and the Action Sports Arena, as well as special offers and presale opportunities, sign up for the OC Fair VIP Access newsletter.

As a subscriber you will not only be informed of upcoming onsales and be provided with opportunities to buy tickets before they go onsale to the general public, you will also have exclusive access to members only benefits such as presales, contests, and special offers.

NOTE: The OC Fair VIP Access is an e-newsletter distributed for information purposes only and in no way grants the subscriber access to the venue, seating or backstage areas of the venue.

Entertainment Guide Subscription Issues Not receiving emails and how to update an email address.

If you have a Ticketmaster account under the same email address, simply log into your account via Ticketmaster.com to update your email or check on the status of your notifications. Please know: If your email account rejects our email alerts more than a few times your account may be changed to inactive.

If you do not have a Ticketmaster account but have subscribed to receive OC Fair & Pacific Amphitheatre emails, please check that our email is not in your Spam/Junk folder (add us to your Safe Sender list if this is the case.) If you do not find our email in your Spam/Junk folder or need to update your email address simply send an email to ocfinfo@ocfair.com. Please include your subscribed email address and any updated email address (if applicable.)

Privacy Policy

OCFEC uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with OCFEC. We take seriously the trust you place in us. OCFEC will not sell, rent or lease your personally identifiable information to others.

This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers or OCFEC services.

How We Use It

OCFEC uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some OCFEC web sites.

Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes. Data collected online may also be combined with information you provide through other sources such as product registration, call centers or public events such as trade shows or seminars.

Anonymous (non-personal) data is aggregated for reporting about OCFEC web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.

OCFEC will not sell, rent, or lease your personally identifiable information to others and will not share your personal information with a business partner or any unrelated third party company, except as explained in this privacy policy or unless you give your permission. Your permission will be requested when you submit your information. OCFEC shares customer information across OCFEC business entities within the usage limits described above in "How we use it".

Credit card transactions are handled by the ecommerce application, credit processing, however, is handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Security

OCFEC is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, OCFEC has in place appropriate physical, technological and managerial procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-assess computers located at restricted-access sites. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.

 
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